With the less-than-spectacular launch of the Facebook IPO, I've heard a
number of people speculating that the social networking boom is played out
and that innovation will now turn elsewhere. I think they're missing out on a
big area that is still left to conquer, an Internet breakthrough that will be
way bigger than Facebook.
The rap against Facebook is that the activity it captures--essentially, a
half billion people gossiping about their own lives--is so ephemeral that it
could all disappear overnight, which is essentially what happened to Facebook's
precursor, MySpace. As Rich Lowry put it, Mark Zuckerberg is basically the Henry Ford of goofing off. By the way,
for my Facebook friends, let me add that I think this criticism is unfair. I've
found Facebook useful, for example, as a news feed where people I know post
interesting articles they have come across. But imagine if much of the same
technology were used to capture an activity with far more substantial and
enduring value.
Let's put it this way: if you can build a $100 billion company by using the Internet to replace the college yearbook--imagine what you can do if you use the Internet to replace college.
Let's put it this way: if you can build a $100 billion company by using the Internet to replace the college yearbook--imagine what you can do if you use the Internet to replace college.
That's what is just beginning to happen. It all became official when the Massachusetts Institute of Technology appointed as its new president the guy who is responsible for MITx, the school's free online education program.
What makes MITx so interesting is that it isn't just a bunch of lectures
posted online. It also includes discussion groups and coursework and a
certification program for completion of the work. My first thought when they
launched MITx was that it's a little unclear how such a "certificate"
differs from a "degree." In turn, that raises questions about how
universities are going to be able to keep on jacking up their tuition every
year and expecting that students go $100,000 in debt, when so much top-quality
education is becoming available for free.
The article notes that the new president's main job will be to raise money:
"Left unspoken were the unquestionable expectations for Mr. Reif as a
powerhouse fund raiser. MIT raised $3 billion over the course of Ms.
Hockfield's presidency, and the university is preparing to embark on a new
capital campaign." Well, that's one potentially viable new business model:
raise billions in donations so that you can use the Internet to offer a
top-quality education to a huge number of people for free.
But there are other business models, too. Newsweek just reported on the start-up of Coursera, a kind of free, online Ivy League
college.
"Daphne Koller and Andrew Ng believe the Internet should allow
millions of people to receive first-class educations at little or no cost....
"So far they've signed up volunteer professors from Stanford, Princeton,
University of Michigan, and University of Pennsylvania. Coursera will offer 35
courses in subjects ranging from math and computer science to world history and
contemporary American poetry. These aren't just videotaped lectures; they're
full courses, with homework assignments, examinations, and grades"
Note that this, too, is so far being run as a charity, though it is the
instructors who are donating their time. But Coursera is also backed by Silicon
Valley venture capitalists, and the most interesting part of the story is that
they're starting to home in on the central economic factor that accounts for
the value of higher education: its function as a kind of corporate head-hunter.
"Coursera doesn't pay its professors, and it has yet to dream up a way
to generate revenue, though as Ng says, 'If you're changing the lives of
millions of people, there will be a way to make money from that at some point.'
One possibility involves charging companies for helping them find qualified job
applicants"
Consider what a radical advance this would be for young people: not only is
your education free, but it includes a job-placement service.
It's certainly a much better deal than the old system. I just came across
an argument that it's immoral to offer unpaid internships,
which actually prepare young people for a career. Yet somehow it's considered
perfectly normal to charge someone $100,000 or more for a degree from a college
that has deliberately neglected to ensure that its service has any marketable
value.
I don't know if either of these new business models--MITx or Coursera--is
going to become the new model for higher education. Maybe both will be. But a
lot of people are now at work on this problem, and they will eventually come up
with the right combination to burst the higher education bubble and take down
existing universities in the same way that the Internet has taken down the old
newspaper publishing business.
That's the comparison used by billionaire entrepreneur and investor Mark
Cuban in a blog post that makes several important points. He
describes how "the crush of college debt has taken an entire generation of
graduates, current and future, out of the economy" by forcing them to
spend all of their meager entry-level earnings on a giant monthly loan payment,
at a time when they would normally be buying cars and houses and starting to
build up savings. He also paints a vivid image of what the higher-education
crash will look like when it hits: "Students will stop taking out the
loans traditional universities expect them to. And when they do tuition will
come down. And when prices come down universities will have to cut costs beyond
what they are able to. They will have so many legacy costs, from tenured
professors to construction projects to research, they will be saddled with
legacy costs and debt in much the same way the newspaper industry was."
More important, he names the attitude that will bring down the
universities:
"While colleges and universities are building new buildings for the
English, social sciences, and business schools, new high end, un-accredited,
BRANDED schools are popping up that will offer better educations for far, far
less and create better job opportunities.
"As an employer I want the best prepared and qualified employees. I
could care less if the source of their education was accredited by a bunch of
old men and women who think they know what is best for the world. I want people
who can do the job. I want the best and brightest. Not a piece of paper."
But remember that this is still very early in the game. We don't yet know
exactly what the future of higher education will look like, in much the same
way that we had no idea what people would really end up doing with the World
Wide Web back in 1995. But I will hazard a few guesses.
Entrants like Coursera still look a lot like the early reaction of the
print media to the Web. They took the existing newspapers and magazines and
basically just put them on the Web. Similarly, a lot of these early efforts in
higher education are just taking a traditional university education and putting
it on the Web. But the new medium will lead to some big innovations in the
whole experience of higher education--a field whose basic structure hasn't
changed all that much since the first universities arose out of monasteries in
the late Middle Ages.
One of the radical changes I think we will see is the decoupling of the
humanities from technical and professional education. As it is, universities
package together two forms of education with radically different economics.
Scientific, technological, and professional courses teach skills that are
judged by objective standards and have direct, measurable economic value.
The humanities, at best, have an economic value that is indirect and
difficult to quantify. Perhaps it will make you more creative and a deeper
thinker. Maybe Steve Jobs sitting in on classes in calligraphy helped inspire the Macintosh. But then again, the humanities
departments are also packed with a bunch of charlatans who will waste your time
with things like--well, here's an example. Check out a hilarious review by Joe Queenan of an impossibly pretentious and
utterly nonsensical academic tome on the deeper meaning of that important
subject, Harpo Marx.
As someone who came out of the humanities departments--I have a degree in
philosophy--I assure you that this sort of thing goes on all the time, and your
tuition dollars are paying for it. Obviously, there is no reason why they should pay
for it, so eventually they won't.
Do you want to know the actual function of humanities education in the job
market? For most people, humanities education is a kind of finishing school. It
is less about acquiring useful skills or knowledge than it is about learning
mannerisms and etiquette, teaching students to act and talk and write like a
member of the educated class. In My Fair Lady, Eliza Doolittle
offers Henry Higgins five shillings to teach her to "talk more
genteel-like" so she can get a better class of job. Now we do that with
four years of college education, at $30,000 per year.
Obviously, it is possible to do this more cheaply and efficiently, and
there is no reason why you have to purchase that service from the same people
who are teaching you more tangible skills like engineering or medicine.
And when we think of fields like medicine or law, we see a big conflict
looming on the horizon. These are fields in which there is no alternative to
existing universities because they have been granted a legal monopoly.
When my wife was studying to become an architect, for example, you could still
get a license to practice architecture without having a degree from an
architecture school--if you were willing to serve nine years of internship. She
chose to go through school, but given that the architecture schools have their
share of charlatans, it was an option worth exploring. In many states, though,
professional regulators have closed off that option by requiring a bachelor's
or master's degree in architecture. This kind of professional regulation is a
nice gravy train for the entrenched educational establishment.
I used to think that these restrictive professional barriers to entry would
be one of the last forms of regulation that we would choose to take on in the
battle for economic liberty. Now, I suspect that a fight could be looming much
sooner. Megan McArdle recently reported on how a new Internet-based car service has
sparked a battle over restrictions on taxi medallions. Similarly, the impact of
the Internet will spark a fight over the equivalent of taxi medallions in
fields like architecture, law, and medicine. As online education takes over
from the traditional universities in fields that do not require government
licenses--and in a few that do; one of my readers directs me to a website that offers relatively inexpensive online
training for the "professional engineer" license exam--how long are
people going to accept paying so much more to enter those fields where the
universities have been granted a labor monopoly?
Most profoundly, an educational revolution that puts less importance on a
"piece of paper" from an established institution will cause employers
to re-evaluate how they hire people, and many of them will realize that the
best way to find out who will be a good employee is not to take the word of a
bunch of bearded, tweed-clad college professors, but rather to see how young
people actually work.
I mentioned the comparison between higher education and unpaid internships.
In the future, such a comparison may become meaningless, as the barriers
between learning and work are broken down. The engineering giant Siemens,
frustrated with the inability of vocational schools to provide workers with the
skills it needs, is already paying kids just out of high school to go through a technical-school training
program, from which it will hire those who show the most promise. Could that
happen with white-collar skills, as well? Imagine the competition to get
accepted into a top university being replaced by the competition for an unpaid
internship at a top corporation, where you will be expected to supplement your
work with a course of online scientific, technological, and professional
education. The reward: a full-time, paying job with an employer who knows
you're qualified because you have already been working for them. The bigger
reward? Spending four years of your life starting off in the world of work
rather than going into debt.
All of the technology already exists to support such a revolution in higher
education. Today's profusion of online video, blogs, wikis, and social networks
can fill in for all of the old elements of the universities: classrooms,
discussion groups, academic journals, reference libraries, alumni associations.
Which means that the same technology that has revolutionized how you find cute
pictures of cats is going to revolutionize how you learn, how you get hired,
and how you work.
Now that will be a status update worth keeping track of.
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